Casino / Mobile
These Terms & Conditions set out the relationship between you and tk99pro — what you can do on this platform, how your account and transactions are governed, and what we expect from you in return. Access to this platform and its features depends on your local law and eligible regions.
By opening an account on tk99pro and using any part of this platform — including the sportsbook, casino lobby, or payment functions — you confirm that you have read and accepted these Terms & Conditions in full. These terms apply each time you log in, place a wager, or initiate a transaction through bKash, Rocket, or any other configured payment route available in your region. We may update these terms when operational or regulatory circumstances require it. When a material change is made, we will display a notice in the account area so you can review what has changed before continuing. Continued use of the platform after a notice period constitutes acceptance of the revised terms. These Terms & Conditions are written in English and govern your account regardless of the device or browser you use to access the platform. Where a conflict arises between a promotional notice and these core terms, the core terms take precedence. If any provision is found unenforceable under applicable law in your jurisdiction, the remaining provisions continue in full effect. Your use of local payment routes such as bKash and Rocket is also subject to those providers' own terms alongside ours.
Not every part of your experience on this platform falls under the same rules. Understanding what these Terms & Conditions do and do not cover helps you know where to look when a question comes up.
These terms govern how you open, use and close your tk99pro account — including login credentials, account verification steps, and any restrictions placed on access based on your region and local law.
Deposits and withdrawals processed through bKash or Rocket are covered here as far as our platform obligations go. The payment provider's own terms run in parallel and are not overridden by ours.
Game titles, odds displays, promotional notices and all content we publish fall within scope. We reserve the right to update, remove or restrict content at any time without prior notice to individual accounts.
Links to external services, third-party wallet providers and studio software are outside the direct scope of these terms. We do not accept liability for the conduct or terms of services we do not operate.
These Terms & Conditions are not one-directional. You have concrete actions available to you at any point in your account lifecycle, and we are obligated to support them. If you need to review your transaction history — deposits made via bKash, Rocket withdrawals, or any account credit movement — the full record is available inside your signed-in account under the transaction log. You do not need to contact support to access that history; it is always there. If any personal detail on your account — your registered mobile number, payment wallet reference, or contact address — is incorrect or outdated, you can update it through account settings or raise a correction request with our support team. Any discrepancy between a payment record and your wallet statement should be submitted in writing so we can cross-check against our system log. Questions about how a specific rule in these terms applies to your situation can be directed to our support team through the contact routes published on this platform.
Your full payment history — including bKash deposits and Rocket withdrawals — is accessible in the account transaction log whenever you are logged in. No support request is needed to view it.
Submit a correction request through account settings or contact support if your registered wallet number or contact details no longer match your active bKash or Rocket account.
If a clause in these terms is unclear or you want to know how it applies to a specific action on your account, send your question via the published support routes and we will respond in writing.
Account closure, wallet unlinking or changes to your communication preferences can be requested through the support channels we publish. We action these in line with the process shown in your account area.
If you have a question specifically about these Terms & Conditions — a clause you want clarified, a transaction dispute, or a request to update your account details — use the contact routes published on this platform. We do not publish response windows we cannot back with operational evidence, but all written enquiries about policy matters are logged and handled in the order they arrive.
Open the chat widget from any page while logged in to raise a policy or account question directly. Available through the support icon in the site navigation.
Send written policy enquiries, correction requests or transaction disputes to the email address published in the Contact section of this platform. Written records help us cross-check account logs.
The Help Centre in your signed-in account area covers common terms questions, transaction record access and how to submit a formal request for account changes or policy clarification.
We take our side of this agreement seriously. These Terms & Conditions describe not just what we expect from you, but how we operate our platform in a way that is consistent and auditable. Transaction records linked to your bKash or Rocket activity are retained in our system so that any dispute can be reviewed against a verifiable log. We do not delete payment records for active or recently closed accounts.
Account data you provide — including wallet references for bKash or Rocket — is held only for the purpose of running your account and processing transactions. We do not share this with unrelated third parties.
Your account credentials are your responsibility under these terms. We provide the login infrastructure; you are responsible for keeping your password and linked wallet details secure and not sharing access.
Transaction logs covering bKash deposits, Rocket withdrawals and game round activity are retained in line with our operational requirements. You can view your own records in the account transaction log at any time.
When these terms change, we publish a notice inside the account area before the new version takes effect. The date of the current version is shown at the foot of the published terms page.
These are the questions we see most often about how the Terms & Conditions work on this platform. If your question is not covered here, use the support routes listed above.
Yes. Any deposit or withdrawal processed through bKash or Rocket via your tk99pro account is covered by these terms on our side. Your wallet provider's own terms also apply independently, and we do not override them.
You should update your payment details in account settings or contact our support team to correct the wallet reference. Transacting with an outdated wallet number may cause payment routing issues, so we recommend keeping it current.
We do not make changes silently. When these terms are updated, a notice appears in your signed-in account area before the revision takes effect. Continuing to use the platform after that notice period means you accept the updated version.
Log in and open the transaction log in your account area. The full record of deposits and withdrawals — including bKash and Rocket activity — is there without needing to contact support. If a record looks incorrect, submit a written dispute via email.
Yes. Access to this platform and all features covered by these terms depends on your local law and the eligible regions we support. We do not make legal certainty claims about availability; check the eligibility notice shown at account registration.
Send your question or objection in writing to our support team via the published contact routes. We will review it and respond. If you cannot accept the current terms, you should not continue using your account until the matter is resolved.